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The Insurance Charity

Supporting insurance people when they need us most

  • Get support
    • Overview
    • Who we can help
    • How we can help
    • Apply for support
    • Practical support
    • Support for housing issues
    • FAQs
  • Get involved
    • Working with employers
    • Working with HR teams
    • Pensioner networks
    • Local insurance networks
    • Donate
    • Volunteer
    • Annual awareness campaign
  • About us
    • Our history
    • Meet the team
    • Our board and committees
    • Our impact and financials
  • Stories
  • News and events
    • Latest news
    • Events
    • Newsletters
  • Get in touch

How we
can help

Everyone needs help from time to time. It’s nothing to be embarrassed about. We understand the challenges people can face.

If you need help, we’ll listen to you and provide support for as long as it’s needed to get you back on your feet. And anything you say to us is completely confidential.

If we offer you financial support, you won’t need to repay any of the money, unless you were specifically offered a charitable loan. 

You don’t need to be in crisis to reach out to us. There are lots of ways we can help, so get in touch today. 

FAQs
Apply for support
Who we can help

One-off payments 

If you need one-off support, we can help you with the cost of things such as: 

  • Care 
  • Counselling 
  • Specialist equipment such as wheelchairs and mobility aids 
  • Funeral expenses 
  • Essential furniture and household appliances 
  • Property adaptations and repairs  
  • School uniforms 

Ongoing payments 

We can provide regular financial support when something unexpected happens – like a health condition, a tragedy in the family, a relationship breakdown, a loss of income, or increased expenditure.  

You may find yourself struggling with day-to-day costs like food, rent/mortgage, energy bills or travel. 

Practical support
and advice

We can signpost you to specialist advice for issues like depression, loneliness or addiction, addiction, or when you have concerns relating to your health, finances, and housing.

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Stories

Natalie

Natalie

When Natalie was pregnant, her baby was diagnosed with health complications and the family faced multiple challenges.
Read more
Lorraine

Lorraine

Single-mum Lorraine was diagnosed with fibromyalgia and struggled to work. We funded a programme to help manage the pain and psychological effects of her condition.
Read more
Zoe

Zoe

A deterioration in Zoe’s health led to a period of instability in which she was no longer able to work consistently, and financial pressure began to build.
Read more

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  • Get support
  • Who we can help
  • How we can help
  • Apply for support
  • Practical support
  • Support for housing issues
  • FAQs

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    Get involved

    • Working with employers
    • Working with HR teams
    • Local insurance networks
    • Pensioner networks
    • Donate
    • Volunteer
    • Annual awareness campaign

    About us

    • Our history
    • Meet the team
    • Our board and committees
    • Our impact and financials
    • Latest news
    • Events
    • Newsletters

    Get in touch

    5th Floor
    72 Cannon St
    London
    EC4N 6AE

    020 7606 3763
    NOTE: If calling from Rep of Ireland call
    1800 812 933 (Freephone number)
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    © 2026 The Insurance Charity
    The Insurance Charity is the working name of The Insurance Charities, a registered charity in England & Wales (206860), Ireland (20200129). Scotland (SC047527) and Isle of Man (1230).
    A company limited by guarantee, registered in England & Wales (74461) at 5th Floor, 72 Cannon St, London EC4N 6AE and in the Isle of Man (006098F) at 19-21 Circular Road, Douglas, IM1 1AF.